At East Coast Designs, we've always prided ourselves on making customer service our #1 and ONLY priority. We strive to provide everyone who comes through our doors, calls or emails us with an immediate and friendly response to any questions or inquiries they might have. With that in mind, please be aware that sometimes, due to issues beyond our control, we may not respond immediately to your email or contact. We will ALWAYS try to respond within 24 to no more than 48 hours, but weekends, holidays and other concerns may delay our response to you. If you have not heard from us promptly within our stated timelines, please feel free to follow up with another email or a call during our normal business hours. We VALUE your time, and hope that we are able to make you as happy as all of our other satisfied clients. And THANK YOU!